Who we are
This website, echomuffinwhimnor.com, is operated by Echo Muffin Whimnor Ltd, a company registered in England and Wales (company number 15284736), registered office 2 Flour Mill Yard, Stokes Croft, Bristol BS1 3QY, United Kingdom. We are the data controller for personal data described here. Contact: [email protected].
What we collect
Emails you send us. If you email us, we receive your email address, name (if given) and the content of your message. We use this only to reply and, where relevant, to improve our pages.
The contact message builder. The tool on our contact page runs entirely in your browser. Text you type is not transmitted to us or stored on our servers unless you choose to email it.
Server logs. Our hosting provider automatically records technical data such as IP address, browser type, pages requested and time of access, to keep the site secure and working. These logs are retained for a limited period, normally no longer than 30 days.
Browser storage. We may store a small preference, such as your cookie choice, in your browser's local storage. See our Cookie Policy.
Legal basis
We process emails on the basis of our legitimate interest in responding to enquiries, and server logs on the basis of our legitimate interest in running a secure website. Where consent is required for non-essential storage, we ask for it.
Sharing
We do not sell personal data. We share it only with service providers who help us run the site and email (such as hosting and email providers), under appropriate agreements, or where required by law.
Retention
We keep correspondence for up to 24 months after our last exchange, unless a longer period is needed for legal reasons.
Your rights
Under UK data protection law you may request access to, correction of, or deletion of your personal data, object to or restrict processing, and request data portability. Email us to exercise these rights. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Children
This site is intended for a general adult audience and we do not knowingly collect data from children under 13.
Changes
We may update this policy. The date at the top shows the latest version.